They are ALL crooked!

Here’s a secret for you… ALL handmade rugs are crooked. Some may aim for perfection, but it’s very hard to achieve when hand crafting anything.

Have you ever written in a journal, set it down then picked it up to write again? When you go back you can see slight variations in your handwriting. The slant is a little off. Maybe you were more attentive and sharp, and other times sleepy – and the words showed those variations.

Weaving is not much different. Rugs are woven over months, sometimes years, and larger rug by more than one weaver – so there are variations that show up on the rug.  Like this:

 

Hah! Crooked!

Hah! Crooked!

When you inspect a hand woven rug you need to expect to find variations in the width and length of the rug. It is to be expected.  It is part of the rug’s “personality” – just like one of your feet is a bit bigger than the other one (go ahead, check).

But, if you clean a rug and place it down in the opposite direction, and the rug looks different to the client, they may feel that you’ve done something to shrink or stretch their rug.

It’s best to explain the variations up front, not as flaws but as characteristics.  Again, if you point it out BEFORE the wash it’s EDUCATION – you point it out after the wash it’s an EXCUSE.

All rugs are crooked. Nothing wrong with that! :)

- Lisa

Padding Every Job…

Here’s the deal … every rug on a hard surface can benefit from a rug pad. I mean EVERY rug, and I mean a GOOD rug pad, not some of those flimsy green mesh sorry-excuse-for-a-pad pads. (Horse hair pads are even WORSE.)  No, I’m talking about a good pad – like this one.

Pad under rug - trim it in about an inch from the edge
Pad under rug – trim it in about an inch from the edge

Pads keep rugs from slipping and buckling. Pads act as shock absorbers so that the foot traffic causes less wear and tear on the face fibers. It literally helps the rug “live” longer.

My pad of choice is Durahold, made by No-Muv.

These pads work for rugs on hard surfaces. It’s a great product that lasts a long time. It’s a product made by a long-time rug family who also have one of the most incredible rug and art galleries I have ever had the honor to visit, Mussallem Galleries. If you ever find yourself in Jacksonville, Florida, you MUST see this Gallery.

But back to pad. I obviously use the term “pad your invoice” tongue-in-cheek, because that’s just the way I am. :) But this service is one that you should be offering your clients, not because it can earn you more money, but because it is GOOD for your clients’ rugs. (Nothing wrong with making some more money though, especially when it is in exchange for delivering a high quality service and product to your clients.)

Every good rug deserves a good pad.

- Lisa

Attack of the MACHINES!

Now more than ever, you are seeing MACHINE made rugs coming through your doors.

It used to be that these were still WOOL rugs, but today a number of olefin, polyester, and other synthetic fibers come your way. And they have “traditional” hand woven rug designs, so to an untrained eye and hand, you can easily mistake them for a “real” oriental rug.

(By the way – when I use the term “oriental rug” I am referring to a rug that has been hand WOVEN. I use the term “area rug” to refer to tufted, custom, and machine woven rugs.)

Q. Do you need to know if a rug is machine made or hand made to clean it?

A. NO.

Q. What do you need to know to clean a rug?

A. Fiber type. Dye stability. Construction type. Pre-existing conditions.

(People who claim you must know where a rug is from to clean it are being silly. 98% of the rugs that have come through our rug plant have all been washed with the same process, just differences in solutions, time-frame, and technique NOT because of where it’s from, but because of fiber, dye, or construction concerns.)

That said – it IS cool to be able to know when a rug is machine made or hand made – and it impresses your clients.

Here’s two quick shots of machine woven rugs. The first an easy one, the next not so easy.

Belgian Machine Woven Wool

First thing you notice is you see WAY MORE foundation thread peeking out at you than a handwoven rug. And the fringe sewing stitches, and the stitching on the side overcast wrapping – it looks machine made.

How about this one?

Karastan Machine Woven Wool

There is still some machine thread stitching along the base of the fringe, and along the side, but this is a VERY well woven wool rug… done in the good ol’ USA by machine.  Karastan rugs are good quality, and can often be mistaken by their owners as “real” oriental rugs from overseas.

This also shows you the easiest way to identify a rug… which is to flip over the corner and read the TAG! :)

With these two rugs in particular, you can easily discern that one is of a higher quality than the other from just these simple pictures. If a manufacturer is going to take the care to create a tightly woven rug by machine, they are likely not going to be cutting corners on the other factors – the dyes and the fibers.

Conversely, if someone does cut a corner on the construction side by making it a mediocre quality weave by machine, you’d expect that they would not be investing in top quality fibers or dyes either. Usually if you see a corner cut in one area, there will be some “cuts” in other areas as well.

In fact, with these rugs, it is the “lesser” quality Belgian rug that has the dye stability issue (it will bleed if left wet too long) while the Karastan in question has very strong dye stability. I’ve also seen Karastans from the forties still with full wool pile, so the quality of the wool also can be very high.

I don’t prefer machine woven rugs to hand woven (I love hand crafted rugs, they are a piece of someone’s life and their spirit) … but for certain situations, for example, needing a rug in a high traffic entryway or in the room with pets – I’d grab a machine woven rug over a rug I want to keep to pass on after I’m gone. And if I chose a machine woven rug, I’d choose a Karastan.

But, if your budget dictates a cheaper option, there are plenty of alternatives today.

And, if you are a CLEANER, those cheaper options are the rugs you need to keep a sharp eye out for. Test the fibers, the dyes, the construction quality, and catch those pre-existing conditions BEFORE you clean.

- Lisa Wagner

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Oriental Rug Freckles.

Okay, the technical term is not “rug freckles” but that’s what I call them. (My blog, my vocab!)

They are white knots.

Sometimes a handful, like this:

White knots (a handful)

White knots (a handful)

Sometimes HUNDREDS like this one :

White knots (a truckload)

White knots (a truckload)

These exist with ALL hand woven rugs. Here’s what happens.

Remember that rug loom I showed you a few posts back? Notice on the loom how the warps are strung vertically on it (these are the white cotton strands running bottom to top of the loom).

The wool knots are tied (actually twisted) from side to side, one row at a time, around those warp strands, and with a new cotton weft thread(s) inserted in between the rows of knots to hold them in place.

(I say white cotton here because the majority of rugs you will see come through your cleaning facility will be woven on a cotton foundation. The foundation threads – the “skeleton” of the rug – can be wool or silk, but these are in the minority as foundation fibers.)

So… the weaver is twisting the wool knots around the white cotton warp threads, back and forth, and then back and forth, and in between is using a metal/wood comb (or other device) to POUND down the knots evenly in place, and then SNAP!!! a strand breaks!

It’s impossible at that point to replace the warp strand – rugs can take months and sometimes years to weave by hand, so there are no “do overs.” You have to work with what you have.  And in this case, that means taking the two broken ends, and tying them together into a knot. Just like you’d do with a broken shoelace if you had no other option but to fix it and keep running.

These white knots then end up as part of the resulting rug. After the rug is completed, the weavers usually trim down the tied ends so that they are hidden underneath the fuzzy wool fibers. But as rugs are used, and face fibers are worn down with age and foot traffic, these knots can reemerge.

When the rug is dirty, you may not see them because they are grayed out.  But if you are cleaning the rug WATCH OUT – you may have a very clean rug full of freckles that shocks the rug’s owner because she didn’t remember them being there.

Unfortunately, the better you are at cleaning, the whiter these freckles can become.

If you can identify these BEFORE the cleaning, and explain why they are there to the rug’s owner, you can avoid an unhappy client.

When you point things out BEFORE cleaning is it EDUCATON … when you point it out AFTER the cleaning it is an EXCUSE.

ALL hand woven rugs have white knots, the question is to what extent. A handful or a truckload?

You can see them on the front and the back. So make finding them part of your pre-inspection routine. Freckles aren’t bad – they are what they are.  Characteristics. Something that makes the rug unique.

Most rug owners don’t mind them at all, while others always seem to want their rug freckles removed. They can’t be removed, but you can – with some patience and some good dyes – blend them away so they are less noticeable.  Rug makeup!  :)

Just make sure you don’t put it on too heavy, or the neighbors will make fun of you.