A silk tufted rug – now what?

I was sent some photos of a relatively “new” type of product hitting the market – a tufted rug using silk as highlights.

Now…tufted rugs are of course not new to retail shops. I’m sure you’ve seen them, rugs with a material backing, like this:

Tufted rug - cloth backing.

Tufted rug - cloth backing.

Tufted rugs are what I refer to as FAKE rugs, because they are a cheaper, quicker way to create the look of a woven rug without the quality and longevity of a real woven rug.

Tufted rugs are essentially hooked rugs, looped into a cotton mesh, then latex is poured over the back to glue the fibers in place. They most of the time cover the back with a cloth, because the latex is ugly and can sometimes crumble or yellow the floor/carpeting underneath it. Then they shear off the top loops so it is straight fibers like a “real” rug.

Tufted rugs by and large are cheaply made, and have a life of several years, versus decades (or centuries) like quality hand woven wool rugs.

A real hand woven rug can take months - or years - to craft.

A real hand woven rug can take months - or years - to craft.

I am a fan of real rugs – WOVEN rugs. Especially wool rugs.

That said, most consumers do not know the difference, and many buy tufted rugs, so you need to know how to clean them.

Because tufted rugs have a lot of corners cut to allow them to sell for cheaper prices, you have a number of concerns:

1) The latex, if poor quality, can crumble and the face fibers can pull loose during vacuuming or cleaning.

2) The designs, if stenciling is used that is INK, can bleed out when wet and wick up to the top (this is a manufacturing flaw, because they should NOT be using ink to do this).

3) The latex, if it has gone bad and soured, can create a HORRIBLE odor (smells like a cross between dirty socks and rubber) that will get WORSE with any moisture from cleaning. If the rug is new, and smells, tell your client to RETURN the rug immediately to exchange for another one or to get their money back. This is flawed merchandise.

4) Because of the latex construction, these rugs can take up to 4 times as long to dry as woven rugs do. So you need to boost air movement and dehumification to boost your drying results for tufted rugs.

There are some other issues, but those are the biggies.

And I don’t want to imply ALL tufted rugs are crummy. There are some high-end, very nice tufted rugs, for example Edward Field’s rugs are VERY expensive wool tufted rugs that are high quality.

Back to my story… I was sent a photo of a TUFTED rug with wool face fibers, but also SILK highlights throughout it. And the cleaner wanted to know any tips or concerns he should have. Here’s two photos of the rug in question:

Wool and silk tufted rug - front view

Wool and silk tufted rug - front view

Wool and silk tufted rug - back corner

Wool and silk tufted rug - back corner

Now, considering this is a tufted rug, the odds of the highlights being good quality silk are not high. In fact, it is likely rayon or viscose or mercerized cotton (all used as artificial silk).

To determine if it is real silk versus fake silk, you take a tuft from the rug (use tweezers) and drop it in a small cup of fresh Chlorox bleach.

If it is real silk, it will begin to bubble and slowly dissolve.

If it is fake silk (mercerized cotton, or rayon/viscose which is cotton by-products), it will do nothing. By the way, rayon/viscose is the WORST fiber on the planet for rugs.

There are many high quality rugs from Persia, and China, that are hand woven wool oriental rugs with silk highlights around the floral designs. They are beautiful.

Silk is a natural protein fiber, like wool, and in these cases where the amount of silk is not large, you can follow the same guidelines you do for cleaning wool and safely clean the silk as well. Same shampoo, same dye stabilizing solutions, same vinegar rinse to remove the residue.

One difference is that the silk will get matted and stiff when fully dried, and this requires some grooming to loosen those fibers up again. Very slow hand brushing is required (similar to the grooming needed for velvet when it is cleaned, except you use a hand brush instead of a carding brush). This additional time needed is why it usually costs more to clean silk rugs than wool rugs, because more time is required. (By the way, grooming is required for FAKE silk also, so even cheap viscose rugs cost more to clean than wool rugs because it takes more time.)

With this tufted rug in particular, because these rugs are made quickly and not with the highest quality ingredients, I would pre-inspect for a few things. I would want to know: are the dyes colorfast? are the fibers strong or do they pull away easily? is there any stenciling? is the silk actually RAYON? is there any latex strong odor?

I would test the dyes. If they test colorfast, and the rug is fairly soiled, then I would wash the rug. Give it a bath.

If the dyes test as fugitive, then I would surface clean the rug with an upholstery tool section by section carefully, to clean it. I would use an Airpath air mover to speed dry.

I would test the fiber strength. If they test strong, and the rug is fairly soiled, then I would wash the rug.

If they test weak (easily pull away from the rug), then I would surface clean it with the upholstery tool, and if needed, place a screen over the rug sections as I clean them to keep fibers from being pulled away during extraction strokes.

I would inspect for stenciling. If I see none when I grin open the fibers to look, then I would wash the rug.

If I do see stenciling, and the rug is fairly soiled, I would STILL wash it… because the rug is dark and so ink bleeding out will not be visible on the front, but I would let the client know ink marks will show on the backing material. (Most clients don’t care what the back of the rug looks like, and I always prefer to give rugs a bath versus surface cleaning because it is the difference between taking a real bath or having a sponge bath.) Just in case the ink might bleed into the white silk highlights, I would use an Airpath to speed dry it.

I would test to see if the highlight fibers are RAYON instead of silk. If they are in fact rayon, then I know I need to be careful about scrubbing the rug, and to be extra careful when grooming after it’s dry. Rayon is a very weak fiber, and will break apart with even the gentlest cleaning.

I would pre-inspect for the horrible odor found in some tufted rugs. If the rug has that odor I would NOT CLEAN IT. This is a manufacturing flaw, tell the client to return it to the store they bought it at.

As long as you are VERY good at pre-inspection, and VERY good at carefully cleaning a rug, this should not be a problem rug to clean.

If you have any questions for me on this rug or others, please post them in the COMMENTS.

Thank you for reading the Rug Chick blog, I am always happy to see so many come to visit me here.

:)

- Lisa

Rugs That Stink.

When rugs come in our shop that are gosh-awful smelly, the usual suspects are: PETS, FLOODS, or BAD LATEX.

Rugs shouldn't smell like farm animals.

Rugs shouldn't smell like farm animals.

#1) PET PUDDLES

With pet urine, this hits a wool rug, penetrates those face fibers, and gets absorbed deep into the innermost cotton warp and weft foundation threads. Ever run for hours and take off those sweaty cotton socks?  Then you know how much moisture cotton can hold.  A LOT.

So lots of urine absorbed into the middle of your rug, it’s not good news.

Specifically, besides the odor, pet urine can create dye migration or loss that is permanent, as well as yellowing that often is permanent damage as well. (Rug owners are shocked when I explain their $10,000 rug is no longer worth that because of some puppy puddles. They would never pay full price for a bridal gown with a urine stain on it… yet they seem unaware of the devaluation from urine stains on their rugs.) It also, if left unaddressed for months, can lead to dry rot and a nice big hole where the problem is.

Surface cleaning a rug in the home with a portable or truck mount is only cleaning the surface and not the MIDDLE where the problem is. (By the way, cleaning rugs in the home, especially wool rugs, is a huge NO-NO. We will get into that in detail in a future post, right now we are talking odors only.) :-)

Rugs with odors, especially pet odors, need to be WASHED.

Urine contaminated rugs need to be soaked and washed.

Urine contaminated rugs need to be soaked and washed.

Repeat rinsing and squeegeeing to remove the urine.

Repeat rinsing and squeegeeing to remove the urine.

If you do not use thorough rug washing methods, you will not remove the source of the odor. You will lessen it. Maybe some will use a fragrance to try to cover it up (ever get a whiff of a sweaty man using cologne to hide it? yeah… it’s not much better having a “floral” pet urine smell in your rug…). These are not solutions to the problem.

Moral of the story is – pet problem, wash the rug.  And use a professional for it, otherwise the rug could have more damage done than the puppy did to it.

If you have a pet accident – some tips on what to do right now.

#2) FLOODS

Rugs that get improperly wet can get a musty, moldy odor as mildew sets in. We see this mostly with rugs not prepared properly for storage, and the unit gets damp, or has a flood.  Or, an unskilled cleaner does not verify the rug is 100% dry (by using a moisture probe) and rolls up a rug that feels dry, but isn’t.

Neighboring planters that leak are also a BIG creator of water damage to rugs, because again that innermost foundation is made up of absorbent cotton, and it sucks up that water you spill over sometimes, and it leads to mildew, dye bleeding, and over time dry rot.  I’ve seen a rug literally have a big hole crumble apart from long term water exposure. In fact, here’s one:

Rug got wet in a storage unit, and fell apart.

Rug got wet in a storage unit, and fell apart.

Rugs improperly exposed to water need to be properly washed to remove the contaminants from those foundation fibers and the face fibers. If you step in a puddle, you don’t wring the sock, wipe it off, dry it, and it’s clean enough to wear again. (At least I hope you don’t do that!) You wash it.

Same with rugs. You need to soak the rug in the proper sanitizing solution, and then thoroughly clean it. This needs to be handled by professional rug cleaners who are experienced at handling flood-affected contents, and bringing them back to pre-loss condition.

#3) BAD LATEX:

With some tufted rugs (these are the rugs that you do NOT see the same design on the back as the front because instead you see a material backing) – there can be some odor issues.

Due to a lack of consistent quality control, some latex used to hold these cheaply made rugs together can end up souring, and not be properly cured. This gives off a VERY bad smell that is best described as a combination of sweaty old socks, rubber, and livestock.

Nice, huh?  Here’s one of these culprits, a tufted rug from India:

Smelly tufted rug from India. RUN!!!

Smelly tufted rug from India. RUN!!!

When you are looking at a new tufted rug, and it smells bad when you put your nose to it, then just RUN! It is a “Rug To Run From.”

When you try to clean it to make it smell better, it will get WORSE. The water activates the odor-causing elements more.

I would say about 10-15% of the tufted rugs we see from India have this problem. And I always tell my clients to take the rugs IMMEDIATELY back to the store they bought it and demand a replacement (that doesn’t smell) or their money back. This is a manufacturing flaw.

I have read some comments from retailers that say the odor is nothing to worry about. It’s not “dangerous.”

Do you think someone might say this in order to keep people from getting refunds?

Yeah, I think so too.

Here’s what I know… when something smells really bad, my natural instinct is to move away quickly and make a really ugly face.

kinda like this....

kinda like this....

Your body does that to PROTECT you. If my nose tells me to “get away” – then I know it is harming me.

What is really scary is that many of the tufted rugs I see on the market today are made for kids. They have goofy designs on them, and some are cute… but the ones with the odors, I certainly would not want any kids around those.

Cleaning does NOT improve this odor. So watch out.

There you have it – 3 typical smelly rug sources, and a little insight on what can and can’t be done with them.

I think I’ll go out now and get some fresh air…

- Lisa

Rug Repair Training – You interested?

Hello Rug Chick readers!

I’ve been getting a few questions about rug repair, and my mother Kate and I recently spoke at the San Diego Weavers Guild meeting speaking specifically to rug repairs and our philosophies on them.

Here’s a simple little rug repair of field wear. Not reweaving, but selective embroidery stitching (to protect the original foundation fibers) and a little dye work to blend it in.

Field wear in an older Hamadan rug.

Field wear in an older Hamadan rug.

Tada! The Hamadan gets a facelift!

Tada! The Hamadan gets a facelift!

Several years ago we had a few sold-out hands-on rug repair clinics to train the basics of rug maintenance and specialty repairs. Not reweaving and reknotting rugs, but the most requested repairs: ends, sides, and field wear work (including patches).

After our presentation at this workshop we wondered – is it time to have some more Rug Repair Workshops?

So – if you are interested, let me know by posting down below in the COMMENTS. If there is enough interest then we will work together a curriculum, set some dates at our rug facility in San Diego, and let you know how to register.

Enjoy your weekend!

- Lisa

Rug Market Takes Off – WSJ Article

Take a look at this COOL rug article on the rising collectible market for antique rugs.

Rug Market Takes Off

Antique Persian rug sold at Christie's

Antique Persian rug sold at Christie's

Fascinating read! :-)

- Lisa

LIVE Rug Workshop with the Rug Chick!

Okay all you Professional Cleaners out there… if you want to learn from ME, here’s your chance!

Fringe cleaning shot

August 6-7 in Las Vegas at the Piranha Marketing Specialty Cleaning & Restoration Symposium. There are about a dozen seats left, so call 480-858-0008 and ask for Victoria. She will give you the details.

Jump on it, we are going to sell out… I didn’t even have to mail out a promotion to get this one sold, which is very flattering. :-)

Here’s what’s really COOL about this event. I am team training with the one and only Jim Pemberton, who is the “guru” of fine fabric upholstery.  So you will learn how to handle investment rugs, as well as investment upholstery.

I don’t travel to teach very often with all of the other work on my plate… so when I do it, I do it BIG.  And Jim has never taught out in the “west” – so this will be a big deal for attendees, getting training from instructors who have actually run successful cleaning operations, and not just read about them in a book somewhere.

Plus, we are controversial… and a lot of FUN! Why have a business if you can’t have fun at it…?

Everyone coming to this workshop is going to be overwhelmed by the amount that they walk away KNOWING, not just hearing. We do not teach from a book, we teach from experience, and to make sure you know not only what to do but why.

Hope a few of my Rug Chick readers get in before it closes - I’d love to meet you in person!

- Lisa

P.S. The workshop is worth 2 IICRC continuing education credits, in case you need them.

The care and feeding of Karastan rugs.

Karastan has always been known as a provider of high-quality machine woven wool rugs that replicate many classic Persian oriental rug designs.

Woven in America, made of high quality materials and construction. I’ve seen Karastans from the 1930′s still in very good condition.  In fact, we had an older one come through our shop a few weeks ago, and it had an interesting – and outdated – care tag on the back.  Right here:

Karastan rug care tag - be careful!

Karastan rug care tag - be careful!

Here’s a blog I wrote over on our San Diego Rug Cleaning Company rug repair blog - with a point by point blow of the tag in question.

As Karastan has begun importing product from China, you can no longer say that it represents high quality in machine made product. For some unknown reason they have decided to create some blended rugs with wool and viscose, and as all frequent readers of The Rug Chick blog know – viscose is the worst rug fiber to ever choose for your home.

When you read the label description, let me know, was there anything in it that you were also surprised to see in print as “recommended instructions”? Am I the only one surprised?

- Lisa

P.S.  Heads up – rug cleaning workshop upcoming on August 6-7 - get your seat before it SELLS OUT!

Rug Reminder: Viscose rugs are garbage.

I’ve been getting a lot of questions lately about viscose (aka rayon, faux silk, or Art Silk) rugs from rug cleaners, and also consumers looking to buy some new rugs.

Yes viscose is MUCH cheaper than silk – that’s because you are getting what you pay for.

Looks good, but not for long.

Looks good, but not for long.

I’ve made posts before about the negatives of buying or cleaning a viscose rug.

The fiber is not just kinda weak – it is VERY weak.  Spill on it, and scrub it trying to clean it up, you will permanently distort and damage the fibers.

It likes to YELLOW on you. Get it wet, just with water, and you will have a water mark that ends up looking like a big pet urine puddle. (This is because rayon is a bunch of cellulose by-products, mish-mashed together and heavily chemically process to make it look shiny, and it yellows when wet.)

It likes to BLEED on you. The dyes are not strong. Ever try to clean one of these on your own at home, because it looks easy to clean, and you will create a soup of dyes mingled together if you’re not careful.

And… it looks worse after every year of foot traffic, and after every cleaning.  Why? Because you can’t scrub it much without distortion or damage. Think about something you have that is cotton (a stronger version of rayon), like perhaps some socks. They’ve gotten dirty from use, and then you can only wash them by gently soaking them in a cleaning solution, and not being allowed to scrub to try to get the soil loose, and not allowed to use hot water to help remove it (because it would make it come apart more).

How clean could you get those socks? Would you ever be able to wear them again? Probably not.

So you have viscose rugs, with feet, shoes, and paws walking on it – and the contaminants brought in from those sources – and you cannot properly and thoroughly clean it because it’s such an inferior fiber it can’t hold up to proper cleaning over time.

You literally buy a rug, when it’s viscose, that is disposable. It will look good for a short period of time, and will age quickly and will be in the landfill, or given away to Goodwill, in a few years.

So, why bother?

A wool rug will last you decades, and some for centuries, if you get a quality one. There is no better rug fiber to buy than wool, for lots of reasons I’m written about in prior posts.

Viscose and rayon may be cheap… but even “cheap” – it’s not worth it. You are wasting your hard earned money.

Just want to make sure everyone is clear on this. :)

- Lisa

Do you hate rug fringe? Do not cut it off.

An interesting photo sent to me today – take a look:

Fringe tape used to hide the fringe under the rug.

Fringe tape used to hold the fringe in place.

Yep – it’s tape. Tape used to hold the fringe tassels in place so you don’t have to keep straightening them.

Pros and cons of this. One – it does keep the fringe tassels, especially hefty fringe like on this Karastan rug, in place.

Cons – you can’t reuse the tape, it leaves residue (and a clean spot) where the adhesive was, and if the fringe tassels are weak with age or past bleaching, the tape will easily tear away those tassels.

On a machine woven rug like this one (you can see the machine work on the edges, and that this fringe is clearly added on after the fact) – torn away tassels are not a big deal. In fact, on this rug you can pull off the fringe entirely with your hands (no scissors required).

But on a hand woven rug – torn away tassels will lead to the rug unraveling and losing its value. This will need to be repaired quickly when this happens. Read about getting rug ends repaired right on this prior post.

So, if you HATE your fringe – do NOT cut the tassels off of an oriental rug. Just say no.

But, no worries, because you can hide the fringe. 

The poor-boy route is to simply use masking tape and tape the tassels under the rug. I choose masking tape because it has the least amount of adhesive, so you do not create a huge mess to clean up versus using packing tape or duct tape.

It’s not the ideal choice, but it’s an option that is much better than cutting off the tassels.

The other option is to hide the fringe professionally, with something that does not damage the tassels with adhesive, and keeps them clean in case you decide you suddenly LOVE fringe again.

We use at our rug shop a burlap material to do this. We sew it by hand at the base of the rug, and fold the tassels underneath the rug safely. Take a look on this Tibetan woven rug:

Customer wants the white fringe hidden from view.

Customer wants the white fringe hidden from view.

Ready to fold the tassels under the rug, and sew to secure.

Ready to fold the tassels under the rug, and sew to secure.

Abracadabra! The fringe has VANISHED!

Abracadabra! The fringe has VANISHED!

Rug friends don’t let friends cut their rug fringe off… ever. Spread the word!

- Lisa

A few things to know about Tapestries.

Some of the most beautiful pieces that come through our rug shop are antique tapestries.  Like this one:

European tapestry with silk highlights.

European tapestry with silk highlights.

These are vibrant, elegant pictorial pieces. For some close up shots of this particular tapestry you can see a post over on my mother’s rug repair blog (this was in for cleaning and some minor repairs).

The best process for cleaning a tapestry, as with any natural fiber textile or fabric, is having it washed by a rug care professional. You need to know what solutions to use, how much water to use, how much agitation you can safely use, and have the facility to properly dry the piece.

Because there are so few rug specialists who can handle pieces like these, many times owners of tapestries will have them cleaned using dry cleaning solvents, which can leave residue behind that yellows them over time. We often receive tapestries that look dull and lifeless, and after a wash removes all of that built-up residue they spring back to life (like the one in the photo for this post).

With tapestries woven with silk as highlights, these areas can split and deteriorate with age, so you need to be particularly careful in inspecting the strength of the piece before any work is done.

If you are a rug cleaner who has not had experience with tapestries, and have one come to you, you cannot treat this as you would any oriental rug. Some of these tapestries can be incredibly valuable, and using the wrong solutions, methods, and tools can create damage – especially if it is a tapestry that is several hundred years old.

If you get a piece in and are not sure what to do, find a local rug cleaning plant to refer the wash to who has experience with these particular pieces. You can also email me photos and I can help you locate the right place to care for it. rugchick@gmail.com

These are beautiful, valuable textiles… be sure you care for them properly.

- Lisa

Frankensteined Custom Rugs.

That’s what I call rugs that are haphazardly designed using very different fibers or construction types in order to make a “custom” rug. Just like Frankenstein, they grab random pieces to put together the resulting monster.

Some look attractive. The question though is – can you safely clean it? Because in many cases, you can’t.

You may have a base natural fiber rug, which should be washed, but fabric borders that with water will bleed, or even worse, shrink and buckle.

Decorative fabric that will be tricky to clean

Decorative fabric that will be tricky to clean

Some custom rugs are pieced together like a puzzle, and latex or seam tape is used to hold the patchwork together. Again, it can be an attractive rug to look at, but giving it a bath can split the seams.

Seam tape holding a rug together can split with age or washing.

Seam tape holding a rug together can split with age or washing.

This means you may only have the option of a surface cleaning rather than a real rug bath, and since a surface cleaning is not as thorough as a wash (and leaves more cleaning residue behind) – you will likely have to wash the rug more often to keep it clean for your home. This is added cost that you need to be aware of if you are purchasing a specialty custom rug.

Custom rug - check the back for stability.

Custom rug - check the back for stability.

It is a shame that the designers of these rugs do not reach out more to the rug cleaners who will end up cleaning these pieces.

Sometimes a rug that is a great idea and design in someone’s mind, becomes incredibly impractical in terms of care and cleaning. For example, some rug manufacturers are creating rugs using viscose (rayon) as highlighting fibers in their design, but viscose is the worst rug fiber on the planet. It’s cheap though, and looks like silk, so they use it.

These days some manufacturers only seem to care about getting that first sale, and not whether their products are going to last a long time or simply become landfill rugs that begin falling apart soon after the sale.

And the more complicated these rugs are in terms of cleaning, the more time a professional rug cleaner will have to take to sometimes hand clean each section using different methods, which can be a costly in terms of labor hours you are paying to take proper, sanitary care of your floor covering.

If you are someone looking to buy a rug, and want a few tips on looking for quality new rugs, post a comment letting me know and I’ll email you tips I follow.

If you are a rug cleaner looking to be wary of many of the lurking problems with new rugs these days, post a comment letting me know and I’ll email you my handy one page pre-inspection sheet to train you on what to keep an eye out for.

There are some very beautiful custom rugs out there, you just want to make sure they are quality pieces that aren’t going to give you any surprises.

- Lisa